We are currently scheduling virtual interviews!
Greets and triages customers ensuring they connect to a sales consultant in a timely manner, and updates waiting customers. Helps the leadership team with physical and serialized inventory counts and looks for improvement opportunities.
Assists with receiving inventory and properly stocking the back of store to standards. Ensures the front of store is welcoming with clean and fully functioning demo devices and accessories.
Responsible for providing end-to-end support for our customers/communities to ensure a positive experience.
Manages various types of customer inquiries while engaging and building a consultative relationship with our customer. This includes but is not limited to billing inquiries, technical problem solving, handling sales opportunities, proactively addressing all customer needs as well as being a strong advocate for our customers.
Responsible for promoting and selling Company products and services that are both current and emerging. Uses a consultative sales approach to ensure our customers receive the best value. Must be customer-focused individuals, able to communicate effectively and display a professional and positive demeanor. Works on straight forward tasks using established procedures.
Performs service calls. Reviews all requested services with the customer in order to ensure understanding and agreement. Installs and removes converters in order to provide customer with upgrades or downgrades. Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties.
Questions? Contact Comcast Recruiter, Joceyln Gohdes at firstname.lastname@example.org
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